Effective Date: 10/10/21
Last Updated: 10/10/24
Kaphost Hosting (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect various types of information to provide and improve our services:
1.1 Personal Information
When you register, order services, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (e.g., credit/debit card information or payment gateway details)
1.2 Technical Information
When you use our services, we automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system details
- Access times and dates
1.3 Cookies and Tracking Data
We use cookies, web beacons, and similar tracking technologies to enhance your experience and monitor website performance.
2. HOW WE USE YOUR INFORMATION
We use the information collected for the following purposes:
2.1 Service Delivery
- To process orders, payments, and provide hosting or domain services.
- To communicate updates, invoices, or system alerts.
2.2 Personalization and Improvement
- To improve website functionality and customer experience.
- To analyze trends and customer behavior.
2.3 Security and Fraud Prevention
- To prevent unauthorized access, fraud, or malicious activity.
- To comply with legal obligations.
2.4 Marketing and Communication
- To send promotional emails or newsletters about new services, offers, or updates.
- You can opt-out of marketing emails by following the unsubscribe link.
3. SHARING YOUR INFORMATION
We do not sell or rent your personal information. However, we may share it with:
3.1 Service Providers
Third-party vendors, such as payment processors and data storage providers, only to the extent necessary to perform their functions.
3.2 Legal and Compliance
- To comply with applicable laws, regulations, or legal processes.
- To protect our rights, property, or safety, or that of our customers.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
4. DATA RETENTION
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
Inactive accounts may be deleted after 2 years of inactivity, but critical information required for legal or tax compliance will be retained.
5. DATA SECURITY
We implement industry-standard measures to protect your information, including:
- Encryption of sensitive data during transmission (e.g., SSL/TLS).
- Secure storage of payment details and personal data.
- Regular system monitoring for vulnerabilities and attacks.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS
You have the following rights concerning your personal information:
6.1 Access and Correction
- You can request access to the information we hold about you.
- You can request corrections to inaccurate or incomplete information.
6.2 Data Portability
- You can request a copy of your data in a commonly used format.
6.3 Deletion and Restriction
- You can request the deletion of your data unless it is required for legal or business purposes.
6.4 Opt-Out of Marketing
- You can unsubscribe from marketing emails or communications at any time.
To exercise these rights, contact us at [Your Support Email].
7. COOKIES POLICY
Cookies are small data files stored on your device to enhance your browsing experience.
7.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Track usage statistics to improve our services.
- Marketing Cookies: Used to deliver personalized advertisements.
7.2 Managing Cookies
You can modify your browser settings to disable cookies. Note that some features of our website may not function properly without cookies.
8. INTERNATIONAL DATA TRANSFERS
If you are accessing our services outside [Your Country], your information may be transferred to and processed in [Your Country] or other jurisdictions where we or our service providers operate. By using our services, you consent to such transfers.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we may notify you via email.
11. CONTACT US
For questions or concerns about this Privacy Policy, contact us:
- Email: [email protected]
- Phone: 01703294352
- Mailing Address: Dhaka bangladesh